Reporting to the Revenue and Taxation Coordinator, the Service Ontario Clerk acts as the customer service agent/ first point of contact, providing assistance to members of the public with respect to Driver and Vehicle Licencing and Health Card Services. This position administers licencing and registration tasks and other services offered through the Government of Ontario as the Service Ontario representative. This would include the processing of applications for licensing and vehicle sticker renewals, vehicle registrations and transfers, address changes, as well as other services provided by Service Ontario with regard to Ontario Health cards.
• College diploma in business related courses
• Highly skilled in greeting customers in a courteous and professional way
• Well versed in managing telephone calls
• Demonstrated ability to answer queries of visitors
• Excellent knowledge of administrative and clerical procedures
• Expert user of MS Word, Excel, Outlook
• Ability to manage multiple tasks in order to meet time sensitive deadlines and work in a fast paced office environment
• Ability to obtain security clearance requirement associated with Service Ontario